Question 1

Why is Latch built only for contractors and service enterprises?

Accepted Answer

Generic finance AI doesn't understand WIP, retainage, job-level costing, change orders, burden rates, or crew margins. Latch is trained on trades, not tech startups. It knows job costing, change orders, WIP, and bid-to-actual variance the way a real contractor CFO would — because that's what it was built for. Every report, every alert, every metric is designed for how contractor and service businesses actually operate.

Question 2

Does Latch replace my bookkeeper?

Accepted Answer

No. Keep your bookkeeper. Latch makes them 3x better by catching every mistake, automating every report, and giving you a controller on top to make sure nothing falls through the cracks. Latch is the intelligence layer on top of clean books — not a bookkeeping service. We refer trusted bookkeeping partners if you need one.

Question 3

What makes Latch different from QuickBooks or a generic bookkeeper?

Accepted Answer

QuickBooks stores your data. A bookkeeper enters it. Neither one tells you what to do with it. Latch runs the work of a full-time CFO and controller — turning your existing data into actionable intelligence. What to pay, who to collect from, where cash is tight, and what's coming before it hits. Every answer follows a 4-step chain: what happened, why, what it means in dollars, and what to do.

Question 4

How is Latch different from Knowify, Buildertrend, or other contractor software?

Accepted Answer

Knowify, Buildertrend, JobTread, and CoConstruct are job management tools with basic financial reporting bolted on. Latch is purpose-built AI Finance OS with deep job costing, WIP analysis, bid-to-actual variance, 13-week cash forecasting, and 52 built-in CFO-grade reports. Latch sits alongside your operations software — not in place of it.

Question 5

How is Latch different from Pilot, Bench, or generic finance platforms?

Accepted Answer

Those platforms are built for SaaS startups and e-commerce brands. They don't understand contractor finance — job costing, certified payroll, WIP schedules, bonding requirements, change orders, retainage, burden rates. Latch is built exclusively for contractors and service enterprises. Pro ($499/month) is for $10M-$30M owner-operators positioned as your AI CFO. Enterprise (custom, starting at $1,000/month) is for in-house finance teams at $30M+ companies — from single-entity operators all the way up to PE-backed platforms and franchise groups doing $1B+ — positioned as your finance team's AI backbone.

Question 6

How is Latch different from DataRails, Jirav, or other FP&A tools?

Accepted Answer

DataRails and Jirav are horizontal FP&A platforms built for general SMBs. They don't speak WIP, retainage, certified payroll, percentage of completion, or bonding. Latch is the only AI Controller built for trades finance teams — and it speaks GAAP fluently while it does it. Enterprise also includes custom Excel and Google Sheets agents for FP&A workflows directly in your spreadsheet.

Question 7

Do I need to replace QuickBooks to use Latch?

Accepted Answer

No. Latch connects directly to your existing QuickBooks Online account and reads your data in real time. It sits on top of QBO and makes it useful — you keep everything you already have. Enterprise also integrates with NetSuite, Sage Intacct, Acumatica, and custom-built ERPs.

Question 8

Is Latch software or service?

Accepted Answer

Both. Pro is pure AI software — no Latch humans involved. Enterprise adds full-time AI controllers plus optional human controllers layered on, with custom implementation, a dedicated account manager, and SLA. Both tiers are built on the same core AI platform — Enterprise unlocks multi-entity consolidation, custom ERP integrations, custom reports, PE and banking-ready reporting, WIP for bonding, certified payroll, M&A analysis, and unlimited usage.

Question 9

How long does it take to get set up?

Accepted Answer

Most contractors on Pro are connected and seeing real financial intelligence within 5 minutes. Link your QuickBooks, bank accounts, and CRM — Latch reads everything automatically from there. No manual entry. No setup calls required. Enterprise includes white-glove implementation handled by a dedicated team over 2-4 weeks, including custom integrations, chart of accounts mapping, and custom report builds.

Question 10

What if Latch doesn't work for my business?

Accepted Answer

Every Pro plan comes with a 14-day free trial. If Latch doesn't pay for itself in your first month, we'll give you two more months free. No long-term contracts on Pro.

Introducing Latch V2 — Your AI CFO.

Introducing Latch V2 — Your AI CFO.

The AI financial intelligence platform built for contractors.

Your numbers live in five places. None of them talk to each other.

Every answer follows the same chain.

The reports a real CFO would build.

The questions you've been asking yourself. Now answered.

Works while you sleep. Texts you when it matters.

Software when you want it. A team when you need it.

Built for the trades.

The financial clarity you've always needed. Finally within reach.

Built to plug into the stack you already use.

Your questions answered